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One thing I’ve noticed is that, within the gaming community, there are always the really angry gamers. Extremely vocal gamers who are vehemently angry with a developer about things. It is usually because of some design decision or implementation about the game that just rubbed some of the players the wrong way. And boy, do gamers love to hold grudges.
If you work on games, you too will probably see them at some point. Hopefully you won’t have to deal with them directly - that’s what community management is for. But it always helps to understand your player base, because it helps to translate the things they say into actual useful feedback.
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